Marketing Executive

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The Marketing Executive is responsible for developing and implementing effective marketing strategies to promote Raga Svara, driving brand awareness, and attracting target audiences to the wellness retreat.

Responsibilities

• Develop and execute comprehensive marketing plans and campaigns to increase bookings and occupancy.
• Manage and handle telephonic inquiries, email inquiries, travel agent inquiries as per organizational standards.
• Manage and coordinate Raga Svara's online presence, including website content, social media platforms, and online advertising with the team.
• Create engaging content for various marketing channels, including website, blog, social media, email newsletters, and promotional materials.
• Conduct market research and competitor analysis to identify trends and opportunities.
• Plan and execute promotional events, workshops, and partnerships to enhance brand visibility.
• Manage relationships with travel agencies, tour operators, and other industry partners.
• Coordinate with the operations team to ensure seamless guest experiences and gather feedback for marketing purposes.

Qualification

• A university degree in marketing, communications, or a related field.
• Knowledge of digital marketing tools and platforms, including social media, SEO/SEM, and email marketing.

Experience

• At least 1 year experience in marketing, preferably within the hospitality or wellness industry.
• Proven track record of successful marketing campaigns and achieving marketing goals.
• Experience in managing social media platforms and creating engaging content.
• Experience with online marketing and analytics.

Human Resources Executive

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The role of an HR is to support the day-to-day activities alongside having the time-management abilities.

Responsibilities

• Recognizing hiring needs.
• Creating job descriptions for various roles and advertising them on various platforms.
• Managing HR activities like meetings, interviews, and other schedules.
• Managing recruitment process.
• Managing orientation of new employees.
• Assessing the training needs and coordinating the training and development programs for employees.
• Managing the employees’ data of each department.
• Managing Payroll.
• Organizing training for support staff and staff members.
• Organizing welfare activities for all staff and support staff members.

Qualification

• A bachelor’s degree or equivalent training, education, and experience with fluent English communication.

Experience

• Experience as an HR for a minimum of 1 year. Also needs to know the basic framework and duties of an HR and should be able to support the organization.

Guest Service Associate - Front Office

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Responsibilities

• Register guests and assigns rooms
• Ensures prompt, courteous and accurate service to all guests.
• Ensures safety and security of guest belongings in guest rooms, luggage rooms and guest lockers.
• Maintains C-Forms, arrival and departure reports.
• Knows room locations, types of rooms available, and room rates.
• To ensure generation of databases, regular sales calls and email marketing for promoting business.
• To ensure all check ins and check outs are smooth without delay.
• To ensure proper records are maintained and acted on for all telephone calls.
• To handle all reservation requests by telephone and email.
• To handle all booking queries and communication.
• To maintain all guest data and information.
• To arrange for guest transportation as required.

Qualification

• Certificate or degree in hospitality is advantageous.

Experience

• Minimum of 2-3 years experience in hospitality industry/Customer service.

Ayurveda Therapist

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Responsibilities

• Performs daily Ayurveda, Panchakarma therapies as scheduled which includes preparing the therapy room with necessary equipment, oils, herbs, etc., performing the therapies as well as ensuring cleaning and setting up the room for the next therapy.
• Adhere to therapy protocol set by the Retreat .
• Reports necessary patient information to the Doctor.
• Demonstrate an excellent, overall knowledge of Therapies & products.
• Follow all Health & Safety procedures and instructions accordingly.
• Ensure all complaints are dealt with promptly and efficiently and in confidence, referring them to the Doctor, Manager.
• You will be required to train as a first aider and administer first aid to employees and guests as necessary and maintain this qualification throughout your employment in Raga Svara . Attend first aid training sessions as required.
• Regularly attend, participate in and support training and staff meetings for the centre.
• Participate in professional development programs
• Flexibility in undertaking other duties as delegated by the Doctor and the Manager.

Qualification

• Certificate or degree in Ayurvedic treatments and protocols.

Experience

• You should have a degree/diploma/certificate program in ayurvedic therapies
• Proficient in English (oral)
• You should be compassionate, dedicated and grounded individual