The application process consist of 4 stages.

1 Online Application

2 Telephonic Interview

3 Personal Interview

4 Reference Checks

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Current Openings:

Ayurveda Therapist

Responsibilities

  • Performs daily Ayurveda, Panchakarma therapies as scheduled which includes preparing the therapy room with necessary equipment, oils, herbs, etc., performing the therapies as well as ensuring cleaning and setting up the room for the next therapy.
  • Adhere to therapy protocol set by the retreat .
  • Reports necessary patient information to the Doctor.
  • Demonstrate an excellent, overall knowledge of Therapies & products.
  • Follow all Health & Safety procedures and instructions accordingly.
  • Ensure all complaints are dealt with promptly and efficiently and in confidence, referring them to the Doctor, Manager.
  • You will be required to train as a first aider and administer first aid to employees and guests as necessary and maintain this qualification throughout your employment in Raga Svara . Attend first aid training sessions as required.
  • Regularly attend, participate in and support training and staff meetings for the centre.
  • Participate in professional development programs
  • Flexibility in undertaking other duties as delegated by the Doctor and the Manager.

Qualification

  • You should have a degree/diploma/certificate program in ayurvedic therapies
  • Proficient in English (oral)
  • You should be compassionate, dedicated and grounded individual

Operations Manager

Responsibilities

  • Oversee all operations of the retreat
  • Designing and implementing retreat’s operating controls, SOP’s, policies, procedures, and service standards.
  • Handling complaints, and oversee the service procedures.
  • Responsible for the preparation, presentation and subsequent achievement of the retreat's annual operating budget, and marketing & sales plan
  • Developing improvement actions
  • Maximizing room yield and retreats’ revenue through innovative sales practices
  • Helping in the procurement of operating supplies and equipments, and contracting with third-party vendors for essential equipment and services
  • Overseeing and managing all departments and working closely with department heads on a daily basis.

Qualification

  • A university degree in hotel management or a related field with experience in opening or managing a retreat.
  • At least 10 years experience in the hospitality industry, with significant luxury and international experience, including experience in remote locations.
  • Candidate must be competent in IT skills and English skills to be able to draft retreat policies and documentation

Front Office GSA

Responsibilities

  • To greet and welcome guests courteously and deal promptly with their requests and queries.
  • Assist guests during check-in and retreat orientation
  • To have detailed information regarding arrivals and room requirements, daily room occupancy and constantly update the reservation register.
  • To maintain up to date information on room rates, packages and promotions.
  • To maintain all guest folios and type out guest details in the PMS.
  • To coordinate with Housekeeping for clearing rooms & give proper handover to the next shift.
  • To prepare and understand all relevant daily, weekly reports and statistics.
  • To handle all incoming telephone calls and room calls and wake up calls.
  • Keep the front desk tidy and presentable with all necessary material (pens, forms, paper, emergency use kit, first aid kit etc.)& monitor office supplies and place orders when necessary.
  • Take up other duties as assigned by the manager (travel arrangements, schedules, en-cash foreign exchange as per regulations. etc.), prepare and validate databases, make promotional/sales calls as necessary.

Qualification

  • Degree/Diploma (Hotel Management)
  • Strong communication and people skills
  • Good organizational and multitasking abilities
  • Problem-solving skills
  • Customer service orientation

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